As new technology continues to emerge, many businesses have been able to reduce their cost, operate more efficiently, and improve the customer experience (CX). One of the most exciting technologies for new businesses is artificial intelligence (AI). AI technology offers scale high-performing resources for your startup or larger businesses. From self-driving cars to SIRI, AI is here to stay. Learn more about artificial intelligence and how it's changing businesses.
For many businesses, artificial intelligence is still a buzzword. AI technology is machine learning. It has the capability of solving many complex issues in a human like manner. What does this mean for your business? Businesses are no longer learning from machines, machines are learning from your business. Over the past 15 years, we've been going through the "data age" which made way for AI. Artificial intelligence is using this data to increase productivity and augment your business. More importantly, it costs less to process data with AI along with improved availability of data.
Work applications like Slack can be combined with AI technology and can add individuals to a conversation faster, improving how your business responds to your customers, employees, and other businesses.
Artificial intelligence has made way for voice-first interaction for businesses. With a consumer-oriented user interface (UI), consumers are engaging with your business using their voice.
For years we've been working alongside AI technology, but it's recently become a business resource. As a business augmentation tool, it can improve accuracy by correcting grammar errors and spelling, help employees use their time more efficiently, and enhance employee performance with technology enabled support tools (i.e. AI).
AI plays a huge role in how business analyze their market and consumers. Combined with predictive analysis, AI can be used with web matrix, social media, and web matrix to redefine your products based on customer insight. For startups, it reduces costs with regular quality control tests.
Many businesses are using or planning to use artificial intelligence for virtual assistance. Chatbots are commonly being used as support services for many companies. For example, AI technology is a great way to get details about flight information or find out about your return policy. Your business has an opportunity to offer your customers compatible services.
AI technology makes business automation agile. The machines and algorithms used for AI are proficient, but they're also able to work 24/7 without a break. AI technology is quickly automating many cognitive processes for businesses.
Your business can use AI with CRM to get the right sales pitch to the right customer at the right time. Businesses no longer have to send out long winded recorded phone calls or emails. In fact, AI allows you to seamlessly send your ads to more than one customer at a time.
If your business has not adopted AI technology, now is a great time to add it to your workplace resources. AI is creating value at both the individual and enterprise level for many businesses. AI is performing many tasks that require human intelligence including speech recognition, decision making, and translating languages cheaper and more efficient for businesses every day. For more information on how AI can work for your business, get in contact with one of the talented and customer focused teams on WhatBench today!